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Terms and Conditions

Curtainfabric4u Terms and Conditions and Privacy Policy

These terms relate to:

Privacy Policy and Data Protection Act

Your Rights to Cancellation under The Consumer Protection (Distance Selling) Regulations 2000.

The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations.

Intellectual Property.

You understand and agree that all intellectual properties rights, including copyright, trademarks and domain names in all material/content provided in this website or via brochures or promotional literature shall at all time remain sole property of ourselves or our licensors. You are only allowed to use material contained on our site with our express permission or that of our licensors. This site is only available for personal use and any downloading or printing of its contents should be for this purpose only. No commercial use is permitted whatsoever. Linking or framing to the website or any other such operations is strictly forbidden without written permission.

Terms & Conditions

The terms & conditions and the way you use our web site are regulated by English Law and you agree to submit to the non exclusive jurisdiction of the English Court. Your non excludable statutory rights are not affected.

In using our site, any services or products supplied by curtainfabric4u, you will be deemed to have read, understood and agreed to these Terms & Conditions. Should you not agree to any of the Terms & Conditions please contact us directly prior to placing any orders for services or products by curtainfabric4u.

Indemnity & Disclaimer of Warranties.

This site and its contents are produced by curtainfabric4u without any representation, term, condition of warranty of any kind expressed or implied (whether implied by UK law custom or otherwise) with respect to the website & or its contents. Any risks associated with the internet must be accepted by yourself. To the full extent allowed by UK law, we are not liable to you or a third party regarding any loss or damage arising from use of any content on the website or access to the website.

Within these terms and conditions nothing excludes our liability regarding personal injury, death caused by negligence on our behalf. Our terms and conditions are regulated within the UK under English Law.

Any contract undertaken between a customer and curtainfabric4u for the sale of any of our products or services will only exist once we have accepted the order, processed and despatched the goods which when the buyers credit/debit card will be charged in full including any carriage charge applicable. This does not affect your statutory rights.

Images Used On Our Website.

The images used on our website are photographed from the products that they represent. However due to lighting affects and individual monitor quality it is not possible to guarantee a true likeness with respect to colour, and we cannot accept responsibility for this.

Third Party Links.

For our customers convenience we may show links to other sites allowing you to access them for your sole disgression. You understand and agree that we cannot be responsible for the availability of external resources which are not reviewed or endorsed by ourselves. Nor can we accept any responsibility (directly or indirectly) for privacy policies of such websites. Contents of such websites, damage, loss or offence caused or alleged to be caused in connection with the use of or reliance on such content or services available

Your Right to Cancel

If you wish to cancel an order (after acceptance by ourselves) for any reason within 14 days of the product been delivered, you must give us written notice including Email within that 14 day period (This does not apply to made to measure (custom made) curtains or fabric cut to length). Any cancelled goods must be returned in the conditions set out in (Return Policy) and complete, in perfect condition, not used and in the original packaging.

Return Policy.

We do not accept returns on made to measure (custom made) curtains or fabric cut to length as these are bespoke products and can not be resold. We advise all customers to use our free fabric sample service as images can vary according to monitor quality. All cut to length fabric and custom made curtains are checked thoroughly before dispatch for faults. If there is a fault with the product a like for like replacement will be sent from the manufacturer and the returned goods will be sent for investigation.

Refund Policy

We reserve the right to refund any orders made on any product on this web site at our discretion.

Stock

We do stock goods we advertise on our website however most products are ordered directly from suppliers when you place an order, which are despatched immediately on arrival at our premises. We endeavour to despatch all curtain fabric orders within 3-5 working days and all made to measure curtains within 5-15 working days. If an item is out of stock with ourselves and our suppliers we will update the website as soon as possible and contact any customers awaiting the product with a projected delivery date.

All delivery dates are approximate and may be subject to change. We cannot accept liability for any loss or damage (whether direct or indirect)

Delivery Charges.

Orders in mainland UK over 200.00 are carriage free, all other charges are 7.95, exclusions include. Isle of Man, Isle of White, Northern Ireland and Scottish Highlands delivery rate is 10. Goods Purchased Outside of the UK are not eligable for free delivery. Ireland, France, Germany, Netherlands, Belguim and Luxembourg delivery rate is 21. Spain, Italy, Denmark, Sweden and Finland delivery rate is 28. Austria and Portugal delivery rate is 29. Poland, Czech Republic and Hungary delivery rate is 33. Norway and Switzerland delivery rate is 34. Please contact us for carriage charges for countries not listed. The courier we use is UK Mail or Royal Mail.

Prices & availability of goods are subject to change without notice.

Delivery charges will be added to all orders under 200.00
For any problems please telephone 01977 645445

PLEASE CONTACT OUR RETAIL OUTLET ON 01977 645445 FOR ORDERS OUTSIDE OF THE UK.

Guidelines for Delivery.

We endeavour to despatch all curtain fabric orders within 3-5 working days and all made to measure curtains within 5-15 working days Delivery charges may be amended on orders with incorrect shipment/address details.

Please Note.

If our courier is unable to deliver your order due to no one being present at the delivery address stated, a card will be posted indicating a second attempt will be made the following day. (Mon-Fri only) If on the second visit no one is present to accept delivery the goods will be returned to the nearest depot where they will be held for 5 working days prior to being returned to ourselves. A new delivery charge will then be raised for any further delivery. Should a change of address occur between order and delivery this charge will also apply.

Should no one be present to accept delivery, delivery charges will not be refundable. Our Courier always requires a signature.

To Return a Product.

All returns or exchanges must be made within 14 days of the delivery date indicated on your sales receipt. After 14 days your order will be assumed satisfactory and claims of shipment errors or requests for returns or exchanges will not be accepted. Products may be returned/exchanged provided that the item(s) are returned in clean, unused, 'AS NEW' condition with all tags intact, subject to the discretion of curtainfabric4u. Excludes cut length fabric and custom made curtains.

You are recommended to get p.o.d. (proof of delivery) as any goods lost or damaged will not be the responsibility of curtainfabric4u.

Please Read The Following:

Any returns please address to:

Curtainfabric4u
46 Barnsley Road
South Elmsall
Pontefract
West Yorkshire
WF9 2RF

Telephone/fax: 01977 645445
Email: info@curtainfabric4u.co.uk

Returns

All returns must be made within 14 days of the delivery date indicated on your sales receipt. After 14 days your order will be assumed satisfactory and claims of shipment errors or requests for returns will not be accepted. We can not accept returns on custom made curtains or fabric cut to length as these are bespoke products and can not be resold. If there is a fault with the product we will repair the product or offer an exact replacement. Please email us at email address before returning goods as non authorized returns may be rejected. We strongly advise customer request a free sample of the fabric before purchasing.

Return Address

Curtainfabric4u
46 Barnsley Road
South Elmsall
West Yorkshire
WF9 2RF